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Procedure Complaints may be resolved with Licensor. Complain via Website Form. Title The Lotteries and Gaming Authority. City Birkirkara BKR Of that, reversal period Unknown.
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KeyToCasino is an independent database not related to and not sponsored by any gambling authority or service. Its now nothing more than a vast depository of as many casinos as they can list and I dont trust the ratings at all.
Crap site where players can easily get burned if following the reviews given out there. Just my own view!
Deeplay , Jul 4, He didnt give two hoots and basically said go right ahead,and so i did. That was the last contact i had with the casino via email, my askgamblers pab was not resolved as raging bullshit never answered them also,and also never responded to a thread i started there about the subject..
A month or so later i discovered this site and pm the casino rep before doing a pab like your spose to and got no response,so i thought it was pointless doing a pab here as well because i just wasnt going to get any response.
Last resort i started a thread here and within 5 minutes of the thread being started the rep responded in the thread. If a casino isnt greatly concerned about bad publicity on a casino discussion website surely it says something about the websites credibility surely?
Business Development Tech Location: Have previously asked how their rating system works but they refuse. They claim it is a secret algorithm. Sooner or later the regulators will start to look at the affiliate sites since many are deliberately misleading customers.
Not saying AG is the worst here though but IMO they need to become more transparent about their rating system if they are to become credible.
Matti , Jul 4, Work with figures, other audit-y things Location: If you look at the detail in my 32Red self-exclusion post, I will also make you aware that AskGamblers rejected my complaint even though I provided them with sufficient evidence to back up my claim completely.
It's disgusting to be honest, and as an addict I want to do something about this - which authorities can you approach to bring this to light?
I have a "legitimate" claim which was rejected, completely biased and unfair and taking advantage of people clearly.
To me has always been evident that Ask Gamblers was promoting some casinos, but I used their reviews, comments and forum as a source of information anyway.
And I must say that I've always found some pretty good advices, and it was always useful to get an idea of what a casino offers. I had no idea they were behaving so badly with complaints, though.
I'll be more careful. I usually check more than one site when I look for a new casino, not only ask gamblers. Does anyone use it?
I use it to look for info about a casino. I know they promote some brands too, but the reviews are usually pretty accurate.
JuJuJudith , Jul 6, Senior Software Developer Location: AskGamblers are certainly very touchy about reviews for some casino's and definitely do not like it if you are very blunt in your review and will remove ones they do not like, or more likely the ones that will upset their 'casino friends' the most.
Taking this and their casino scoring into account they would appear to be anything but unbiased and inpartial.
But hey, that's just my opinion and why I joined a more reputable site here. ReggieMac , Jul 6,